Get in Touch with Mzigo UK
Fast, Friendly Support for All Your Shipping Needs
Whether you need help placing an order, tracking a shipment, or understanding our services, we’re just a click or call away. Reach out on WhatsApp or give us a call today.
Send Us a Message
Have a question or need support? Use the form below and we’ll get back to you as soon as possible — usually within a few hours.
Quick Help Before You Contact Us
Before reaching out, check below for answers to some of the most common questions. This can save you time and help you get what you need faster.
1: How long does it take to get a reply?
We usually respond within a few hours during working days. WhatsApp messages often get the fastest response.
2: What’s the best way to contact you?
You can reach us via WhatsApp, phone call, or email. WhatsApp is the most convenient for quick communication.
3: Do you have customer service in Swahili?
Yes, we’re happy to assist you in both English and Swahili.
4: What are your business hours?
We’re available Monday to Saturday, 9:00 AM to 6:00 PM (UK time).
5: What if I don’t get a response?
If you haven’t heard back within 24 hours, please try again via WhatsApp or call us directly. You can also email us at [email protected].
Our Business Hours
We’re available during the hours below to assist you with shipping, orders, and support.