Privacy Policy
At Mzigo UK, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, contact us, or use our shipping and shopping services.
By using our services or submitting your information through our forms, you agree to the practices outlined below.
1. Who We Are
Business Name: Mzigo UK
Website: www.mzigouk.com
Email: [email protected]
Phone: +44 7783 693562
WhatsApp: +44 7474 010611
We provide shipping and shopping assistance from the UK to Tanzania.
2. Information We Collect
We collect the following personal data when you interact with us:
Name
Email address
Phone number / WhatsApp number
Shipping address
Order details
Messages sent through our website form
We may also collect information automatically through cookies (see Section 6).
3. How We Use Your Data
We use your personal data to:
Process and manage your orders
Contact you with updates or requests
Respond to your enquiries
Send order confirmation and tracking information
Improve our services
Comply with legal obligations
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data with:
Delivery companies or couriers (for shipping purposes)
Suppliers or sellers (to confirm your order)
Technical service providers (for website operation and email services)
Legal authorities (only if required by law)
All third parties we work with are required to respect your privacy and comply with data protection laws.
5. Data Storage and Retention
We store your data securely and only keep it for as long as necessary to:
Fulfil your order
Meet legal or tax requirements
Provide ongoing support
If you contact us via WhatsApp, email, or our form, we may keep a record of the conversation for reference.
6. Cookies and Tracking Technologies
Our website uses cookies to:
Improve website functionality
Analyse website traffic
Remember your preferences
You can control cookie settings through your browser. Disabling cookies may affect how our website functions.
7. Your Rights Under GDPR
If you are located in the UK or the EU, you have the following rights:
Access – Request a copy of the personal data we hold about you
Correction – Request correction of inaccurate or incomplete data
Deletion – Request deletion of your data (unless we are required to keep it)
Objection – Object to our use of your data for certain purposes
Data Portability – Request a copy of your data in a common format
To exercise any of these rights, contact us at [email protected].
8. Data Security
We take data security seriously. We use secure platforms, password protection, and encrypted services where necessary to protect your data from unauthorised access, loss, or misuse.
9. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy policies or practices of these third-party websites. We encourage you to read their privacy policies before submitting any data.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Please review it regularly to stay informed.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, you can contact us:
Email: [email protected]
Phone: +44 7783 693562
WhatsApp: +44 7474 010611